NCUA Warns about Telephone Fraud
BFCU Members may receive a text message from Vantiv
MasterCard SecureCode is a service to enhance your existing MasterCard account. A private Code means added protection against unauthorized use of your card when you shop at participating online retailers.
If you believe your card has been lost or stolen, please notify us immediately at (830) 774-2328.
Monday-Thursday 9 a.m. to 4:30 p.m. and Friday 9 a.m. to 5 p.m.
For after hour assistance, you may call 1-800-528-2273.
IMPORTANT NOTICE TO OUR MEMBERS
As part of our annual audit, some BFCU members may receive letters concerning their account balances from our auditors, Orth, Chakler, and Murnane. Please ONLY call our published number, 830-778-2328 if you have any questions.
---NEVER give out this type information to anyone calling you by phone.
--- ALWAYS keep your account information confidential! Please feel free to shred your letter when no longer needed.
---HELP us protect you. Contact us immediately if you have concerns about identity theft or fraud.
Effective January 1, 2011 Border Federal Credit Union will no longer mail Non-Sufficient Funds (NSF) notices to our members. You may refer to any of the following services to retrieve account transaction information: Online Banking (BFCULive at www.borderfcu.com), CALL 24, month-end account statement, account balance inquiry at any BFCU ATM location, or by calling BFCU (inquiry fee applies).
PROTECT YOUR PERSONAL INFORMATION
Border FCU will never contact you by phone and ask for any personal information. Please call our Security Officer at 830-778-7503 if you receive any such calls. Protect yourself from Identity Theft! Keep all your information private! Thank you!