Closed Account Survey


Dear Member:

Recently you closed your Border Federal Credit Union account. We value all of our members and we strive to provide the best financial services possible.

Your views are very important and can help us make adjustments to our services where needed. Please help by completing the questionnaire below. Forms will be submitted to Border Federal Credit Union’s Supervisory Committee.

How long have you been a member of BFCU?
Age?
Which method of access did you use most?
Which service offered you the most value?
Which branch did you usually use for your business transactions?
What was the reason for closing your account?
Please check ALL applicable boxes for services you have used:
Thank you for your response. We appreciate your previous business and welcome the opportunity to serve you and your family in the future.
-Border Federal Credit Union Supervisory Committee
Optional: Please provide contact information if you would like Border FCU to contact you.
Name
Name
Address
Address
Phone
Phone

Bedell/Main Office
2211 N Bedell Ave
Del Rio, TX 78840
830-774-2328
830-774-0548 Fax

LAFB Branch
583 Liberty Dr, Bldg 341
LAFB, TX 78843
830-774-2328
830-298-2020 Fax

Gibbs Branch
600 E. Gibbs
Del Rio, TX 78840
830-774-2328
830-114-3604 Fax

Crystal City Branch
2006 N Hwy 83
Crystal City, TX 78839

HEB Branch
200 Veterans Blvd
Del Rio, TX 78840
830-774-2328
830-774-7067 Fax

Eagle Pass Branch
2080 N. Veterans Blvd
Eagle Pass, TX 78852
830-757-2328
830-757-4310 Fax